Apprentice Systems Engineer

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Overview

We have a really exciting opportunity for an Apprentice Systems Engineer to join our Support team in Aberdeen! As part of your role, you will support the delivery of high-quality IT support services to users while developing technical skills and knowledge through a structured apprenticeship programme. The role combines hands-on experience with formal training, focusing on incident resolution, service request fulfilment, and customer service excellence.

This is a great opportunity for someone to start their career in IT and develop themselves through training and hands on experience within the team.

What we are looking for

Essential:

• Experience and skills should include but not be limited to
• Strong interest in IT and technology
• Excellent customer service and communication skills
• Willingness to learn and take feedback
• Basic understanding of computers, operating systems, and applications
• Good organisational and time management skills

Desirable:

• IT-related qualification
• Basic knowledge of Windows OS and Microsoft 365

Benefits

• Company Perks portal
• Private Medical insurance
• Life assurance
• 25 days holiday plus bank holidays plus holiday trading
• Your Birthday off, on us!
• Health Club and Wellbeing Scheme
• ARO Shares after 12 months employment
• Employee Assistance Programme
• Technical Training Academy and E-learning
• Hybrid working

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